No matter what type of retail store or stores you have; online via a web store or an actual retail store, good customer service is a necessity, now and as it has in years past. Maybe you’re a small retail operation and operate one or two web sites and don’t have a staff or department [...]
The best help desk software can spell the difference between profit and loss. Many small businesses use this product to cut costs and improve efficiency. You need not worry about data indexing, logging, assigning calls anymore. The program does it for you. You can also customize the software according to your needs. The right product [...]
If you’ve been reading my articles you’ve noticed an evolution in my thinking about home entertainment, and especially in how I view movies.
At the beginning of the year, I unplugged from satellite, because there are hundreds of channels, many of which offer movies that make you wonder how they got financing and were made. Also, [...]
I was out for a quick afternoon snack and stopped by a local Jack In The Box. I looked over the items and pulled up to the microphone to place my order. I was greeted, “Welcome to the world’s best Jack In The Box. How may I help you?”
I laughed at the greeting. Had I [...]
What should one look for on a search for the best online auction sites? If that means looking for the best-known auction sites, then one would need to put e-bay at the top of the list. E-bay has achieved a definite notoriety. E-bay obtained its notoriety for a number of reasons.
E-bay is the auction site [...]
Record players or turntables, whose sales wound down to a halt almost a decade ago, are coming around again. No one expects an exodus from the dominant compact disc to the nostalgic format. Sales of turntables and the vinyl LPs played on them are experiencing a resurgence as younger listeners are buying less of today’s [...]
Sometimes the biggest resistance to innovation comes from the person who should benefit most from it - the customer. Customers can be very conservative. When you come along with an unorthodox new product or service they are often initially unimpressed. Why should the buyer take a risk with your unproven new gismo? He knows that [...]